Promotty

Privacy Policy

At Promotty SL (hereinafter, "Promotty" or "we"), we care about the privacy and transparency of our users. This document explains how we collect, use, and protect your personal information, as well as your rights regarding your data.

By using our services, you accept this privacy policy. If you do not agree with it, we recommend that you do not use our website or our services.

1. Data Controller

  • Entity: PROMOTTY SL
  • Tax ID: B16432841
  • Postal address: Calle Gaviota 32, Mijas. Málaga, Spain.
  • Phone: +34641293921
  • Email: [email protected]

2. Data We Collect

Promotty collects the following types of personal data:

  • Registration data: Name, surname, email, phone number, business name, and address.
  • Payment data: Information about the payment method ID used to subscribe to our services via Stripe.
  • Usage data: Information on how you use the platform, promotions you activate, and your interaction with our services.
  • Communication data: Any information you provide us when contacting us by email or support.

3. Purposes of Data Processing

At Promotty, we process users' personal information for the following purposes:

  1. Service provision: Manage registration and use of the loyalty and promotions platform.
  2. Customer service: Respond to inquiries, resolve issues, and improve the user experience.
  3. Marketing and communication: Send information about updates, promotions, and improvements (only with the user's consent).
  4. Legal compliance: Maintain appropriate records to comply with legal and regulatory obligations.

4. Data Retention Period

Personal data will be retained as long as:

  • The commercial relationship with the user remains active.
  • Deletion has not been requested.
  • It is required to fulfill our legal obligations.

5. Legal Basis for Data Processing

The processing of user data is based on:

  • Contract performance: To provide the contracted services.
  • User consent: For marketing communications or optional data collection.
  • Legal obligations: To comply with tax and data protection regulations.

6. Data Recipients

Personal data will not be shared with third parties except:

  • When necessary for service delivery (e.g., payment processors like Stripe).
  • In compliance with a legal obligation.
  • With the user's explicit consent.

7. User Rights

Users have the right to:

  1. Access their personal data.
  2. Rectify inaccurate data.
  3. Request the deletion of data when it is no longer necessary.
  4. Restrict processing under certain circumstances.
  5. Object to data processing for commercial purposes.

To exercise these rights, users can contact us at [email protected] with the subject “Data protection rights request”.

8. Data Security and Protection

We implement appropriate technical and organizational measures to ensure the security of personal data and prevent unauthorized access, alterations, or loss.

9. Changes to the Privacy Policy

Promotty reserves the right to update this policy to reflect legal changes or platform improvements. Users will be notified of any significant changes.

10. Applicable Law and Jurisdiction

This policy is governed by Spanish and European data protection regulations. Any dispute shall be resolved by the courts of Málaga, unless otherwise stipulated by law.